Bitstamp in Review 2024

  • Tools
  • Assets & Markets
  • Fees
  • Account Types
  • Security
  • Customer Support
  • Additional Resources
5/5Overall Score

Quick Summary

Bitstamp offers a streamlined, user-friendly experience focused on cryptocurrency trading. Its security features are robust, though the past incident serves as a cautionary tale. While the educational resources are somewhat limited, the platform is well-suited for those who have an intermediate understanding of cryptocurrency trading.

  • Ideal for: Cryptocurrency enthusiasts and intermediate traders.
  • Strong Points: Strong security measures but limited in educational resources.
  • Wide range of cryptocurrencies
  • Intuitive interface
  • Strong focus on security
  • No leverage trading
  • Limited educational resources
  • One major historical incident

Review of Services Offered by Bitsamp

Bitstamp has established itself as a reliable and reputable cryptocurrency exchange. Founded in 2011, Bitstamp is one of the oldest exchanges in the market, renowned for its focus on security, regulatory compliance, and user-friendly services. This article will explore the comprehensive services provided by Bitstamp and why it continues to be a preferred choice for both individual and institutional clients.

Key Services Provided by Bitstamp

Bitstamp offers a variety of services catering to different users’ needs, including cryptocurrency trading, staking, instant crypto purchases, and more. Here’s a detailed breakdown of the key services.

Cryptocurrency Trading

Bitstamp allows users to trade a wide range of cryptocurrencies with support for multiple fiat currencies. This section explores Bitstamp’s trading features and offerings.

Multiple Fiat Currencies

Bitstamp supports trading in major fiat currencies, including USD, EUR, and GBP. This variety allows users from different regions to trade in their preferred currency, making it convenient and accessible for a global audience.

Range of Cryptocurrencies

The platform offers trading in a variety of cryptocurrencies, such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many more. This broad selection provides traders with diverse investment opportunities.

Trading Features

Bitstamp supports various types of orders, including instant, market, limit, stop, and trailing stop orders. This flexibility caters to different trading strategies, from basic buy-and-sell orders to more complex approaches.

Instant Crypto Purchases

Bitstamp makes it easy for users to purchase cryptocurrencies quickly through credit card transactions. This feature is particularly useful for new users who want to enter the crypto market without the complexities of traditional trading.

Credit Card Transactions

With credit card transactions, Bitstamp simplifies the process of acquiring cryptocurrencies. This option is especially beneficial for those who are new to crypto and seek a straightforward method to start trading.

Staking Services

Staking provides an opportunity for users to earn passive income by holding certain cryptocurrencies. Bitstamp offers staking services for Ether (ETH) and Algorand (ALGO), with a 15% fee for staking rewards.

Passive Income Opportunity

By staking their crypto assets, users can earn rewards without actively trading. Staking allows participants to support the network and, in return, receive rewards based on the amount and duration of their stakes.

Deposit and Withdrawal Options

Bitstamp provides multiple deposit and withdrawal methods, catering to different user preferences and needs.

Bank Transfers and Withdrawals

Users can deposit and withdraw funds directly to and from their bank accounts in multiple currencies, including USD, EUR, and GBP. Bitstamp supports international wire transfers, SEPA transfers, FPS in the UK, and ACH in the US, offering flexibility for various regions.

Cryptocurrency Deposits

Bitstamp allows free cryptocurrency deposits, enabling users to transfer digital assets from other exchanges or personal wallets without incurring additional fees.

Bitstamp-as-a-Service (BSaaS)

BSaaS is designed for institutions such as banks, fintechs, and payment platforms, allowing them to offer crypto trading services to their clients.

Key Features of BSaaS

This service includes API connectivity to Bitstamp’s trading venue, a Nasdaq-built matching engine for fast order execution, advanced custody solutions, and banking-grade KYC/AML processes. Institutions can leverage these features to expand their offerings without building their own infrastructure.

Unique Services Setting Bitstamp Apart

Bitstamp distinguishes itself with unique features and a focus on security and regulatory compliance.

No Derivative Products

Unlike some other exchanges, Bitstamp does not offer derivative products, emphasizing direct cryptocurrency trading. This approach aligns with Bitstamp’s focus on providing a simple and straightforward trading experience.

Regulatory Compliance and Security

Bitstamp is known for its regulatory compliance and robust security measures. The platform stores 95% of assets offline in cold storage, and personal data is highly encrypted, ensuring a safe trading environment.

Proven Reliability and Customer Support

Bitstamp’s long-standing presence in the cryptocurrency market reflects its reliability and commitment to customer support.

Customer Service

Bitstamp provides 24/7 customer support via email and phone. Although there is no live chat, Bitstamp’s response time is generally quick, with emails answered within 24 to 72 hours. The platform also offers an extensive FAQ section for common questions.

Experience and Trust

Bitstamp has been in operation since 2011, a significant achievement in the rapidly changing crypto industry. The company’s longevity demonstrates its ability to adapt and maintain customer trust over time.

User Interface and Experience on Bitstamp’s Trading Platform

Bitstamp offers different trading interfaces to accommodate various skill levels, from beginners to advanced traders.

Trading Interfaces

  • The basic trading platform designed for simplicity, allowing users to execute instant, market, limit, and stop orders.
  • Tradeview: This interface is aimed at intermediate and advanced traders, providing advanced charting, a live updated order book, quick trading forms, and a depth chart.


For beginners, Bitstamp’s basic trading interface is praised for its simplicity and user-friendliness, making it easy to buy and sell cryptocurrencies. However, the platform’s professional nature might be overwhelming for some newcomers.

Mobile App Features

Bitstamp offers a mobile trading app for both iOS and Android devices, allowing users to trade on the go. The app mirrors the functionality of the desktop version, providing a comprehensive trading experience.

Unique Features of Bitstamp

Bitstamp offers unique features that set it apart from other exchanges, such as Bitstamp Earn and Bitstamp-as-a-Service (BSaaS).

  • Bitstamp Earn: This staking service allows proof-of-stake asset holders to earn returns easily. It simplifies the staking process for users.
  • Bitstamp-as-a-Service (BSaaS): Tailored for institutions, BSaaS provides a comprehensive suite of services for banks, fintechs, and payment platforms.

Fees and Commissions

Bitstamp implements a tiered fee structure based on a user’s 30-day trading volume in USD. The fees range from 0.30% for makers and 0.40% for takers for volumes under $10,000, to 0.06% for makers and 0.16% for takers for volumes over $1,500,000. This structure can be competitive for high-volume traders but is on the higher side compared to industry averages for lower volumes.

Security Measures

Bitstamp prioritizes security with a variety of measures and certifications to ensure user data and assets are protected.

Key Security Features

  • Cold Storage: Bitstamp keeps 95% of user funds in cold storage, significantly reducing the risk of hacking.
  • Two-Factor Authentication (2FA): To protect user accounts, Bitstamp requires 2FA for all account logins and withdrawals.
  • Encryption: The platform uses advanced encryption methods to secure user data and communication.

Security Certifications and Recognitions

Bitstamp holds certifications like SOC2 Type 2 and ISO/IEC 27001, confirming that